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Division Manager - Residential Operations \u0026 Sales Leader in Tempe, AZ at D. H. Pace Company, Inc.

Date Posted: 9/20/2018

Job Snapshot

Job Description


  • Do you have Residential Building Products/Materials industry experience; specifically related to selling, managing and growing an operation?
  • Have you personally been responsible for and/or involved in starting a residential consumer-service based business?
  • Does the thought of establishing and growing a new business segment of a well-established organization peak your interest?

If you answered “Yes” to all of the above questions, then the timing of this Management opportunity may be perfect for you.

DH Pace Company of Tempe, a DH Pace Company, is ready to go full-force into the Residential Garage Door market in the Metro Phoenix Area providing Home Owners with the same high level of customer service that we are known for providing our commercial customers. DH Pace has been in business over 90 years, has over 40 offices nationally (most locations service both commercial and residential markets) and 2017 revenues exceeded $400M company-wide.

Ideal experience includes:

  • Sales - A strong understanding and successful track-record selling products and services in the consumer market
  • Marketing - Experience strategically marketing products and services directly to consumers
  • Operations Management - Successfully established, grew and managed a business(es) that provided building materials/products with a service component to home owners.

If you have personally put a service company on the map because you have a natural affinity for selling as much as effectively managing operations, you will want this position.

 A career with DH Pace of Tempe, AZ will offer you:

  • The benefit of working with and for Tenured Pace Leaders who will share their industry, product and services knowledge to help you transition smoothly to our team
  • Competitive Base Salary AND participation in an Annual Bonus Incentive Compensation Plan
  • Comprehensive total benefits package including a corporate wellness program, paid time off plan (PTO); already your 2nd year you will accrue 16 days of PTO!
  • You will have a Company provided: cell phone and laptop

 Position Overview:

  • Work with Regional Manager to establish sales and operating budgets to achieve budgeted sales and gross profit objectives
  • Aggressively market services and products in the Phoenix metro area to establish brand awareness among home owners and custom contract builders
  • Elicit sales opportunities directly with multi-family property management companies, associations and all other potential customers
  • Communicate directly with customers to develop sales opportunities and/or solve problems
  • Efficiently, effectively and profitably handle all scheduling, dispatching and routing of installers and technicians to ensure all Service and Installation jobs are done well and profitably and as the division grows, oversee managers who in-turn will be responsible for such activities
  • Manage and improve operational processes and procedures with the objective of providing maximum profit and return with as much emphasis on customer satisfaction, return business and referrals
  • Establish objectives and action plans and ensure all are consistent with corporate objectives
  • Hire, train and develop new employees; improve individual performance through daily coaching, monthly P&L and Scorecard reviews and yearly performance reviews
  • Effective lead meetings, set performance expectations and hold employees accountable


  • Bachelor’s degree preferred
  • Minimum of four (4) years of experience managing P&L and personnel; preferably with a Service Organization in the building products and materials and/or construction industry
  • Possess an ability for technical applications, mechanical systems and problem solving
  • Highly prefer social media and creative sales and marketing experience in the consumer sector with a good understanding of SEO
  • Experience conducting meetings with exempt and non-exempt personnel
  • Experience hiring, training, developing and conducting annual performance reviews
  • Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service
  • Must possess a Valid Driver’s License


Company: DH Pace Company of Tempe, AZ


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