This site uses cookies. To find out more, see our Cookies Policy

Dispatch Manager in Pineville, NC at D. H. Pace Company, Inc.

Date Posted: 3/8/2018

Job Snapshot

Job Description

DH Pace has been in business for over 90 years and continues to grow with over 35 locations across the United States. In 2017, we experienced revenue sales in excess of $400MM. We are currently looking for a Dispatch Manager to help continue in our success, by managing a team of technicians and installers in our Entry Door line of business in our Charlotte location.

 As a Dispatch Manager you are responsible for managing the day to day scheduling of your team. You will also identify opportunities to advance the skillset of your team and provide feedback and coaching. Dispatch managers ensure clients receive timely updates on projects and customer service that exceeds routine expectations. You will also be responsible for the following:

  • Provide assistance with trouble shooting and resolving mechanical issues.
  • Coach and develop staff and provide proper training.
  • Monitoring inventory levels and ensure all materials are readily available for projects.
  • Monitor installers’ and technicians’ schedules to ensure timely completion of jobs and accurate customer invoicing

As a Dispatch Manager you will enjoy the benefits of managing a strong product line with tenured professionals and growing business. You can enjoy such benefits as:

  • Cell phone and laptop for business use
  • Training from Door Industry leaders with over 20 years of successful sales experience
  • Full medical packages, with a 401k that includes employer contributions
  • Discounts on company products and services
  • 6 Paid holidays and a PTO plan that increases days with tenure

The ideal candidate will have experience managing teams in a construction or retail environment. You must also be well organized, with the ability to operate effectively in a fast pace environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  1. Warehouse Jobs
  2. Dispatcher Jobs