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Dispatch Manager in Dallas, TX at D. H. Pace Company, Inc.

Date Posted: 5/7/2018

Job Snapshot

Job Description

DH Pace Company, Inc., aspires to hire a Dispatch Manager to join our Service Department. This individual will be responsible for the scheduling of technicians/ installers in order to ensure project completion.

Job Responsibilities:
• Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving
• Monitor technicians’ schedules to ensure timely completion of jobs and accurate customer invoicing
• Dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction.
• Learn to perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
• Other duties may be assigned 

Job Requirements:
• Bachelor’s Degree or three (3) to five (5) years managerial experience
• Must have excellent communication and organizational skills and a good mechanical aptitude
• Transportation, Restaurant, Retail or Service (such as HVAC, Plumbing or Electrical) industry experience a plus
• Ability to effectively communicate with the customers 

We reward your hard work, dedication and success:
• Advancement opportunities
• Competitive Base Salary
• Comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k)
• Paid Time Off Plan
• And More!

Offer of employment contingent upon successful completion of pre-employment screening, background check and E-Verify. EOE M/F/Disability/Veteran AA VEVRAA Federal Contractor.




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