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Dispatch Manager in Tempe, AZ at D. H. Pace Company, Inc.

Date Posted: 8/12/2018

Job Snapshot

Job Description

DH Pace Company, Inc. aspires to hire a Dispatch Manager for our Commercial Service department in Tempe Arizona.  If you thrive working in a fast paced/multi-tasking environment, are organized, and want a place where you can excel and grow, we encourage you to apply!

Job Responsibilities:

  • Assist with daily scheduling of all jobs; ensuring customers’ preferences are met for a specific day and time of day
  • Constantly monitor in Real Time installers’/service technicians’ schedules in computer to maximize efficiency and profitability; track for jobs completed and place follow up calls to customers to ensure expectations were met
  • Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
  • Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
  • Utilize company software and proprietary systems to timely generate Department reports for Senior Management’s review of current operation status compared to meeting overall performance objectives

Requirements:

  • Management experience in a fast-paced service focused organization
  • Bachelor’s Degree (strongly preferred)
  • Valid driver’s license
  • Proficient with Microsoft Office products (i.e. Word, Excel, Outlook, etc.) as well as experience using a computer in a general business environment
  • Experience working in a very fast paced environment
  • Strong organizational skills with attention to detail
  • Ability to effectively communicate with the customer and represent the company in a professional manner

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 35 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2017 in excess of $400MM.

The sky is the limit with your career at DH Pace!

We set the tone for success, reward hard work and put employees first:

  • Exposure to tenured DH Pace leaders will invest time in associate growth and development.
  • Access to online training material to enhance professional skills and product knowledge
  • Advancement and transfer opportunities
  • Competitive base salary
  • Comprehensive total benefits package and corporate wellness program
  • Paid time off plan

DH Pace can open the door to your future. Apply today for immediate consideration!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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DH Pace Company

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